Aligning HR Technology with Business Goals: A Step-by-Step Guide (2024)

Discover the emerging technology, actionable insights, and valuable tips for seamless workforce management.

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The unprecedented pace at which HR Technology is evolving is no secret. The introduction of innovations from responsible AI integration to virtual reality training has changed talent strategies and enabled organizations to address challenges ranging from data security to hiring complexities.

Whether you are a small, medium, or large enterprise, in 2024, it is evident that the key to smooth HR operations lies not just in adopting technology but aligning it with a people-centric approach.

This guide explores the dynamic HR tech landscape, emphasizing the importance of weaving technology into a connected talent journey aligned with broader business goals. Let's delve into the considerations guiding HR leaders in maximizing the potential of cutting-edge technologies in this field.

By 2024, the HR technology landscape is undergoing a revolutionary shift with the deeper integration of Generative AI and Machine Learning.

• Expect seamless collaboration with point solutions, innovative start-ups leading applications, and middleware solutions bridging engagement and record systems.
• Machine learning algorithms automate tasks like resume screening, reducing manual efforts, and ensuring objective decision-making in recruitment.
• Predictive analytics, powered by machine learning, proactively identifies turnover risks and facilitates targeted retention strategies.
• Personalized learning paths, informed by machine learning assessments, enhance employee development.

The shift to a hybrid work model is rewriting the story of HR technology trends.

An SWAA survey from October 2022 to January 2023 revealed that 46% of U.S. workers aged 20-64 preferred a hybrid schedule.

• Human Resources now emphasizes the need for simplicity and integration in platforms to optimize virtual collaboration: Tools supporting this transition include collaboration and video conferencing tools, cloud- based HR systems for accessibility, and performance management platforms.
• Additionally, the rise of remote worker design reflects a focus on engaging front-line workers through mobile-friendly platforms, addressing attrition risk and enhancing overall workforce experience.

The Employee Experience Platform (EXP) has become one of the central HR technology trends, redefining the conventional work structure.

• Functioning discreetly, EXP aims to empower rather than restrict employees. It caters to various touchpoints in the employee journey, offering automation and intelligence, such as AI-driven features for tasks like break reminders.
• The broad potential of EXP is acknowledged, positioning it as a key player in the future of HR tech. Organizations are advised to explore EXP's role in optimizing processes, addressing changing work dynamics, and contributing to a positive overall employee experience.

As the battle for talent intensifies, retaining employees through learning and development emerges as a crucial HR trend.

• Addressing a skills gap involves conducting a thorough skills gap analysis, evaluating existing staff skills, identifying necessary skills, and creating tailored learning and development plans.
• The evolution of learning management systems, coupled with advancements in AI and machine learning, enables HR leaders to implement skill-based hiring and promotion strategies, fostering a continuous learning culture for employee retention.

VR and immersive learning are revolutionizing HR training by providing lifelike scenarios for leadership training, recruitment and interviewing skills, onboarding, and conflict resolution.

• In leadership training, VR offers hands-on simulations of real-world challenges, fostering confident and competent leaders in a risk-free environment.
• For recruitment, HR professionals can fine-tune skills through virtual job fairs and realistic interview scenarios. VR enhances onboarding by providing immersive workplace tours, fostering a sense of belonging for new hires.
• In conflict resolution, simulations enable HR teams to practice mediation and empathetic ommunication, contributing to a well-rounded HR skill set.

Skills-based hiring emphasizes specific competencies for job roles, promoting diversity and inclusion, particularly by considering diverse backgrounds. It is highly effective in project-based roles, enabling quick identification of candidates with precise skills.

This approach streamlines recruitment, reduces costs, and ensures competitiveness by onboarding individuals with relevant and up-to-date skill sets.

Simultaneously, the growing focus on soft skills acknowledges their importance in workplace success, highlighting the need for effective collaboration and navigating social complexities alongside technical proficiency in HR tech trends.

Information Technology

Blockchain technology in HR transforms processes by using shared and unchangeable employee data across organizations through distributed ledgers.

• While moderate in process improvement, the trust and transparency facilitated by blockchain significantly reduce time-consuming tasks in HCM, including background verifications and payment processing approvals.
• The technology enhances cybersecurity by providing key-based protection, secure management of confidential data, and automation in payroll processes.
• Adoption of blockchain in HR is recommended, with a focus on understanding the platform's benefits, prioritizing enterprise permissioned solutions, and piloting use cases to justify further investment.